If you require your order quick, call us on 01773 719492
JANUARY UPDATE (6TH JAN) WE HAVE RETURNED FROM OUR CHRISTMAS BREAK TO HIGHER THAN NORMAL VOLUMES OF ORDERS, WE WILL TAKE 1-5 DAYS TO PROCESS ORDERS CURRENTLY, WE HOPE TO BE BACK TO NORMAL BY THE END OF JANUARY. THANK YOU SO MUCH FOR YOUR SUPPORT.
Orders placed after 10am 23rd December won't start being processed until 6th Jan due to the Christmas Holidays, please allow an additional few days processing due to the huge volumes of orders over the Christmas Holidays.
We try to ship all orders within 24-48 hours (working hours mon-fri). Excluding Bank Holidays. Personalised orders can take up to 3 working days.
Royal Mail Standard 1st Class post usually arrives the next working day but can take 1-3 working days to arrive once shipped.
Royal Mail Economy 2nd Class post can take 3-5 working days to arrive once shipped, although most are received within 3 days.
*Orders containing personalised/bespoke items can take 1-5 days to be dispatched during busy periods. If you require same day dispatch, most of the time we can facilitate but please call us.
Weekends are outside of our working hours & therefore, are not applicable to the dispatch window. Therefore, allow an extra 2 days if ordering at weekends.
If you require your order by a certain date, please ring us and we will do our best to accomodate.
If you receive a dispatch email after 2.30pm or at a weekend your order won't be collected by Royal Mail until the following working day.
Please note that some orders will need to be signed for, if your order hasn't arrived within 5 working days, it may be waiting to be collected from your local sorting office.
Once you have received your dispatch email, your item will take approximately 10-21 working days to arrive for economy. Or 3-7 working days for express.